Hours: 9AM-5PM EST
System Administrator Job Description
The system administrator will be responsible for providing technical support to our customer base via help desk and telephone.
Essential Duties and Responsibilities
- Configure and maintain a wide variety of Linux/Window systems
- Extensive cPanel/WHM experience.
- Extensive OpenCV and KVM Experience.
- Troubleshooting IPv4/IPv6, DNS, FTP, NFS, HTTP, hardware, and connectivity issues
- Communicate with vendors to design and troubleshoot systems
- Handle escalations for customer and internal issues and resolve them in a timely manner
- Monitor hardware, applications, and network status and proactively resolve issues
- Experience with Windows and Linux systems
- Installing and troubleshooting operating systems through remote consoles (IPMI, IDRAC, KVM)
Qualifications:
- 3 years in a web hosting support role
- 2 years Server Administration (Linux and Windows)
- Excellent written communication skills
- Ability to do phone support
- Excellent customer service.
About the recuiterMember since Nov 11, 2022 Sophia Noreen Syed
from Uttar Pradesh, India