Account Manager/Project Manager

Posted by - Sanjay Sharma at Jan 14, 2021
Chiba, Japan

BudgetTypeStatusValid Through
$14.28HOURLYOpenJan 14, 2022

Job Description

Hello!

We're looking to bring on a Project Manager/Account Manager. GreenGrowth CPAs is the premier cannabis CPA firm for individuals and companies looking for assistance in tax, business structuring, and financial support. We have supported dozens of successful cannabis ventures in the legalized medical and recreational industry across the country.

We work with startups, investors, and entrepreneurs interested in getting started and growing a cannabis business. This is an exciting, fast-paced industry with a lot of growth potential.

Responsibilities:
- Prioritizes customer demands and needs across email & phone and web
- Help strengthen our firm's revenue retention by providing exceptional and timely customer support
- Consult and educate potential prospects by answering a high volume of inbound calls and emails
- Become an expert in our products and services - asking probing questions and handling objections will be critical to your success
- Exhibit strong communication skills, both externally with clients and internally with our team
- Remain organized and efficient in a fast-paced environment
- Achieve and consistently exceed monthly goals; including but not limited to average actions per day, dials, cases worked, talk time and clients retained.
- Ability to coordinate billings, follow-ups on invoices and related billing responsibilities
To Apply for this job, please answer the following questions:

1. What are your career goals
2. What are you really good at professionally?
3. What are you not good at or not interested in doing professionally?
4. What is the most interesting thing you've learned in the last 90 days?
5. Please explain a role where you were required to manage a large client list with daily follow-ups and management? What tools did you use for keeping track of everyone? How did you ensure that everyone on the Client list was properly contacted and their internal records were well maintained?

Skills & Expertise Required

Administrative Support Customer Service Customer Support Data Entry Email Handling 

Offer to work on this project closes in 363 days!

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