Job Title: ATM Engineer
- Manages the Development Team in its region.
- Manages objectives from the management team and articulates to the team
- Coordinates and prioritizes team assignments.
- Recruits and on-boards developers with HR support.
- Coordinates and manages design and development activities within its team
- Assess requirements & priorities to ensure delivery of the right product at the right time
- Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals
- Coordinate and communicate with other IT departments including PMO, QC, stakeholders and customers
- Maintains peak performance sessions that include metrics monitoring, coaching, and developmental goal progress.
- Drives continual process improvement initiatives with the team.
- Provides training to varied audiences.
- Implements technical instructions to engineering, ATM development and operations team.
- Act as a liaison between support, operations, ATM engineering, and Cardtronics' EFT.
- Works as a primary stakeholder on development problems with Cardtronics' EFT.
- Manages staff to diagnose and resolve technical issues associated with a range of ATM (Automated Teller Machines) globally located.
- Creates and distributes custom reporting to management.
- Monitor and research ill performing ATM's as part of continuous improvement initiatives directed by management.
- Provides direct assistance for mass outages and communicates with other operational teams and upper management on plan of action to mitigate and repair issues.
- Understand and communicate complex and technical information clearly and concisely, adjusting language and terminology to the needs of the customer (internal and external) in a professional manner
- Completes individually assigned tasks by management.
- Coaches other developers and engineers in the team
- Manages the developers in the team from technical and HR perspective
Education and experience required -
- Undergraduate degree in Computer Science/Engineering and/or equivalent experience;
- 8+ years' experience in ATM software;
- Experience of managing Windows-based Desktop solutions;
- 6+ years' experience in transaction processing platforms, especially Postilion
About the recuiterMember since May 20, 2018 Jacob Sterbenk
from Mures, Romania