Our growing retail business is looking for a skilled problem solver to join our team as a Customer Care Executive. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Responsibilities and Duties Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call
About the recuiterMember since Sep 1, 2017 Divakar Das from Delhi, India