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Custom Helpdesk App and Bitrix24 Integration - Posted By Menachem Hoch on Jan 4, 2022

Posted at - Jan 4, 2022

We built a customer portal for a client who uses Bitrix24 Self-Hosted. The client want their customers to create, close and open tickets and also see ticket status from the customer portal.

Agents are to respond to the customers ticket from Bitrix24 which is supposed to reflect in the customer portal.

One option is the possibility of embedding Bitrix24 Helpdesk module into the Customer Portal. Another option is building a custom app that will work in Bitrix34 and the customer portal.

Please respond if you can work out a solution.

About the recuiterMember since May 20, 2018 Menachem Hoch
from Mpumalanga, South Africa

Skills & Expertise Required

software development Website Development 

Candidate shortlisted and hiredHiring open till - Jan 25, 2022

Work from Anywhere
40 hrs / week
Hourly Type
Remote Job
$12.42
Cost

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