We are looking for an expert customer service representative with experience working in E-Commerce. We currently have one experienced member on our customer service team and we are looking to add a new member. You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.
Requirements: - Experience using ZenDesk - Experience doing customer service for E-commerce stores Responsibilities:
- Respond to customer requests on ZenDesk in perfect English
- Issues refunds according to our refund policy
- Re-send products to customers when needed
- Respond to all customer inquiries quickly and accurately (within 1 business day)
- Communicate on Skype daily with our support team
- Display a high level of professionalism at all times
About the recuiterMember since May 20, 2018 Azza Rul
from Bas-Rhin, France