Hasan Kumar Reddy Alugubelly India


OpenMar 7, 2019

We're a very successful, fun, and fast-growth health and wellness brand, who sells over 10,000 products per month on Amazon.

We're looking for a highly experienced AMERICAN customer service person, THAT LIVES IN THE USA to join our fun and friendly team, and serve our customers.

The role will be handling inbound calls, customer messages, emails, and chat. It's pure service, there is no selling of any kind.

Our products are quite technical, so lots of training and support will be provided. Because of the training and nature of our products, we are looking for someone who wants a stable role for years to come - not a job to fill in some time.

The role will start part-time, four hours a day, then increase to full time - so we will prefer candidates who can take on more hours as needed.

The ideal candidate will have a ton of customer service experience, and a track record of successful customer service roles. They will also be motivated, driven, and able to work at home, remotely and independently.

This role is a fantastic opportunity for the right person.

Here are a few things that, if you have, will take you to the top of our list;

-Genuine interest in learning about our products

-LOVE for outstanding service

-Loves a challenge, and tricky customers :)

-Available US business hours

- Intelligent, Detective work/critical thinking - you will have to think outside the box sometimes to give an answer

- Attention to detail - customers bring in many answers to questions and help solve problems we might not have known we even had.

- Dedication to working as a team

The tools you'll use in this role include;

- Google Drive/Apps

- Grasshopper

- Amazon Seller Central

- Walmart Seller Center

- Shopify with apps

- Feedback Genius

- Zendesk



We look forward to hearing from you!!

Skills & Expertise Required

Administrative Support Chat Support Customer Service Customer Support Data Entry 

Offer to work on this project closes in 132 days!

Submit A Proposal

Share this project with your friends

Freelancers You May Hire

Here are our top professional picks for you to hire

Similar Projects

Retrieve Data in Bangkok

I need someone (living in Bangkok) to retrieve the Agricultural Statistics Yearbooks from the OAE library or in pdf form for 1997-2007.

Hourly, $18.00

Create Branded Profile on Multiple...

I need someone to build an online Agency on multiple freelancer websites like Toogit. You will need to build profiles and create GIG's based on the data that I provide. I will need login information f...read more

Fixed, $25.00

Data extraction and research needed...

I need someone to scrape 30 profiles and get about 15 pieces of data from each one. This should be very straight forward and will lead to more work down the line.

Hourly, $18.00

Process street to Podio

I need someone to show me how and set up a connection or a zap between my process street account and my podio account

I would like the the tasks from my process street check lists to show up...read more

Hourly, $32.00