Hours: 9AM-5PM EST
System Administrator Job Description
The system administrator will be responsible for providing technical support to our customer base via help desk and telephone.
Essential Duties and Responsibilities
Configure and maintain a wide variety of Linux/Window systems
Extensive cPanel/WHM experience.
Extensive OpenVZ and KVM Experience.
Troubleshooting IPv4/IPv6, DNS, FTP, NFS, HTTP, hardware, and connectivity issues
Communicate with vendors to design and troubleshoot systems
Handle escalations for customer and internal issues and resolve them in a timely manner
Monitor hardware, applications, and network status and proactively resolve issues
Experience with Windows and Linux systems
Installing and troubleshooting operating systems through remote consoles (IPMI, IDRAC, KVM)
Qualifications:
3+ years in a web hosting support role
2+ years Server Administration (Linux and Windows)
Excellent written communication skills
Ability to do phone support
Excellent customer service
About the recuiterMember since Mar 14, 2020 Raj Aryan
from Hakasija, Russia