The Sales & Customer Support Agent will:
- Possess a high level of both verbal and written communication skills. Being super friendly ;)
- Respond, research and resolve incoming inquiries via phone and email in a timely, professional and efficient manner.
- Provide customers with detailed information about our services in order to answer possible questions and create future bookings.
REQUIREMENTS
- Required Education & Experience
- Be a native either English, Italian, Spanish, German or French speaker and have an advanced (C1-C2 level) of the other not native languages. Other languages are huge plus.
- Have experience using online software, site management and tools.
Desired Knowledge, Skills & Abilities
Customer focus oriented and relationship management skills.
Positive and friendly language when speaking to customers. "Read customers" and make the selection of a property a personal and tailored experience to their needs.
Effectively and efficiently manage time multi-tasking skills in order to close bookings faster.
Open minded and well-traveled person with an international perspective as you will be talking with hundreds of people from all over the world everyday. Have been an expat living abroad for a while is a massive plus.
About the recuiterMember since May 20, 2018 Amit Jain
from Kaliningrad, Russia