We are looking for candidate who fulfill the requirement which is mentioned below:
1. Network:
- IP Subnetting
- L2 Switching
- 1-2yrs experience in network level troubleshooting
- L2 Wireless
- Hardware Engineering
- IPAM Management
- Basic Knowledge of reporting/ITSM Tool
- Rack & Stacking with cable tracing capability
2. Hosting:
- Knowledge in Server Hardware
- 1-2yrsexperience in windows server troubleshooting
- Basic Knowledge of reporting/ITSM Tool
- Basic understanding of Remote console device like iDRAC, iLO etc.
- Should able to understanding various windows roles like Windows Cluster, Hyper-v, Domain controller
- Should have experience / Knowledge in identifying Hardware issue, server reboot, VMware hypervisor (ESXi) reboot, Server Cabling knowledge
- Should have basics knowledge in Patch management of windows servers, Backup terms and technology, Basic understanding of SQL terms and technology
- Should have experience/knowledge in OS repairing methods, Active Directory, Domain Controller, Windows Server OS Deployment using ISO images, CD/DVD
- Should able to communicate the issue clearly over call as well as via email.
- Should have basic knowledge in Storage box, HBA cards- controllers, iSCSI
3. EUC:
- Build and install PCs, wireless networks and peripheral devices (such as printers, scanners, handheld devices) related to desktop infrastructure in accordance with department standards
- Maintain installed PCs, networks and peripherals with routine maintenance
- Identify, log and resolve technical problems with software applications or network systems
- Ensuring that work is carried out within agreed service levels
- Migrating desktops/laptops from Windows XP to Windows 7 or higher platform
- Support desktops/laptops backup and restoration
- Clear communication of technical issues to the Service Provider
- Troubleshooting issues on the EUC devices such as Desktops, Laptops, Printers, Scanners and Handheld devices
- Communicate the issues clearly over the phone call and email to the Service Provider
- Knowledge of reporting and ITSM Tool
- Knowledge hardware maintenance and cabling
About the recuiterMember since May 20, 2018 Rameshchandra S
from Massachusetts, United States