my google wifi mesh devices now have a problem.
i have a router (working fine), ethernet cable connected to a google wifi point (primary, point 1). then, there are another two google wifi points (point 2 and 3). the 3 google wifi points are wireless connected.
google wifi point 2 is ethernet connected to a Samsung hub.
2. this set up worked all worked well. however, recently, in my google wifi app in my android mobile phone, shows point 2 is not connected, even though the point 2 device still shows correct light, white stable light. the samsung hub is still working fine too.
so i suspect the off-line message in the app is not correct. so every thing is still fine.
i need to correct this is, because it may cause problem in the future. in fact, i have another house with the same set up, i got the same off-line message in the app, i could not make the device point 2b work. it does not show in the app, the light is flickering, the samsung hub is not working.
should be a small problem. please help.
i have been in Toogit and its predecessor for more than 15 years.
thanks
About the recuiterMember since Sep 1, 2017 Isabella
from Fukuoka, Japan