Aspire Lifestyles is a global leader and Concierge industry pioneer with nearly 30 years of experience designing and managing high performance Concierge programs and customer loyalty solutions. Join a dynamic and leading concierge company that offers a competitive package:
*$31K with the ability to earn up to $45K annually, depending on performance and hours worked *Overtime potential
*Monthly performance based bonuses up to $900 potential
*Shift Differential Program
*Quarterly Pay for Performance Bonus
*Performance based merit increases
*Competitive health, dental and vision benefits after 30 days of employment
*401K program with 3% company match
*Paid holidays and 4 floating holidays
*Career Break Program
*Career opportunities to move into a more senior concierge roles or leadership positions
*Variety of shift offerings in our (24/7) call center; Day, Afternoon and Evening Shifts Available
Key Job Responsibilities:
1. Deliver white glove Concierge services, assisting with tasks including placing dining reservations and suggestions, flower orders, ticket inquiries, assistance while travelling and more.
2. Provide meaningful and relevant insight to customers regarding the services that their Concierge can provide for them
3. Recommend tailored solutions to the customer to drive brand loyalty
4. Identify opportunities to proactively meet member needs to deliver customized recommendations and services; focusing on value-added solutions
5. Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering meaningful and valuable solutions
6. Utilize multiple complex systems to accurately document and research customer information
7. Maintain acceptable performance standards including effectiveness, efficiency and quality
8. Works in a fast paced, structured call center environment
9. No sales required.
To participate, You are required to set up an Install a Google Hangouts App on your Phone or PC/Laptop if you don't have one using the website www.google.com/hangouts and have the Human Resources Manager added at (firstname.lastname@example.org) to your Google hangout list for the Job Interview and Comprehensive job details.
Interview Manager: Miss Lihsin Kuo
Interview Scheduled: Online.
Venue: Online Via Google Hangout.
Contact Emails:(email@example.com) (Lihsin.firstname.lastname@example.org).
Training is Available.
NOTE: The human resources manager will be online to conduct the interview any time of your choice and she is to be contacted by her Email (Lihsin.email@example.com).
If you have any questions, Please feel free to email Miss Lihsin Kuo for more details.