Seeking native English speaker for a Zendesk service role in a growing organization. Bilingual English/Spanish a plus. The role requires phone and email availability M-F 2-9PM Eastern time to answer customer questions on products and company policies, troubleshoot issues, take customer orders, and provide order updates.
-Responding to email messages
-Answering/returning phone calls
-Responding to live chat
-Collecting Relevant Data for Sales and Quality Control
-Applying Product and Policy Knowledge to answer customer questions
Skills & Expertise RequiredCall Handling
Project closed for bidding!
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