I graduated from the Lebanese University with a Bachelor of Finance degree in February 2020. I have been working in several companies and agencies. My first position was a promoter and a host at many ceremonies and events. In this position, I excelled in communicating to a lot of people and make many calls per day while adhering to my schedule, maintaining superior customer satisfaction and resolving complaints. Then I had another chance to work in an educational consultation company as a consultant and an accountant, I gained experience in resolving escalated calls while promoting customer satisfaction. Finally, I was promoted and started to manage the same positions in two companies, plus the position of an administrative manager where I had to cope with the employees and the clients,