Allen Jade S.

ABOUT ME

With a six years experience of customer service in a Business Process Outsourcing company and educational background in office administration, I am now an expert professional customer service specialist.

I have a great passion on customer relationship management. Thus now I am highly skilled, enthusiastic, self- motivated customer service specialist able to do any kinds of customer related tasks. Still I always seek for source to learn a new thing related to my work.

I am a successful customer service representative with an outstanding past record. My efficiency is also on the following areas that are totally necessary to be an appropriate Customer Service Specialist.

*Exhibits self-motivation, the ability to multitask and I pay close attention to small details
*Analyzes complaints from customers and provides adequate resolutions
*Develops and maintains vast knowledge of the products and services being offered
*Conduct surveys regarding products, services and customer service experiences
*Ability to work in a collaborative and team oriented environment

SKILLS