Anastasia S.

ABOUT ME

Acentric GSS Solutions LTD is an international telemarketing, research and customer service organization, recognized for its dedication for customer service and client satisfaction, while offering a full range of Inbound, Outbound, Lead generation, email marketing, sales marketing, telephone surveys, and blended contact services Acentric GSS Solutions LTD offers state of the art systems including predictive dialers, custom software, quality assurance monitoring and immersive training. At Acentric GSS Solutions LTD, we focus on our core business values. Our success is built on our highly motivated, professionally trained customer-centric workforce. Our Value Acentric GSS Solutions LTD culture is what sets us apart from other contact centers. Our business practices are aligned with the following company values: People: Our people are the most important aspect of our business. Every employee plays a role in our success. As a result, we promote a positive, encouraging and lively work environment which translates into a better experience for not only our employees but also our clients and their customers. Fairness, We enforce fairness with all interactions, both internally and externally. Employees, suppliers, partners, clients, and customers are all treated equally with the same attention and respect they deserve. Operational Excellence: We are persistent in identifying and integrating new methodologies for operational improvement that are essential to the contact center industry. This ensures that our clients can rely on us to deliver consistent, efficient, and quality service. Operational excellence isn’t just a goal - it’s our priority. Fearlessness: Our company is dedicated to facing challenges head-on and stop at nothing to provide the highest level of service to our customers. We are not afraid to take calculated risks to improve and innovate existing services. Transparency: We pride ourselves in creating an honest feedback loop both internally as an organization between cross-functional teams, and as a partnership with our clients. We are proactive with the insights we gather to ensure a collaborative relationship that encourages ongoing development. Our Services: Inbound Telemarketing, Outbound Telemarketing, Telephone Surveys, Lead Generation Services, Email Response, Chat support. Inbound Services, Customer Support Service, EC / Category Answer / Inquiry service Emergency Call Center Service, Technical Support Service Inbound is not just about customer service. With our vast sales experience, Acentric GSS Solutions LTD will build an inbound sales campaign that will meet or exceed your expectations. We can work with you on full inbound sales, cross-sell and upsell opportunities. We sincerely look forward to working with you on achieving and exceeding your set goals for your customers and your business.

SKILLS