Annabelle R. - Customer Service Coordinator and Sales/Purchasing Executive

Annabelle R.

Customer Service Coordinator and Sales/Purchasing Executive

Philippines | Asia/Manila (USD)

$13/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

I am from the Philippines but I come from a Spanish speaking family here. I have four grown up well educated children and two granddaughters (ages 8 and 3). The Spanish language is still an everyday language at home. I was in Spain for many years and studied there too. I have been in the Call Center industry for the past 13 years and I have handled a variety of Bilingual (Spanish/English accounts such as Customer Service, Banking & Finance, Telco, Technical, Billing, Sales and Telemarketing, Purchasing & Logistics, Bookkeeping and Employees' Compensation and Benefits. These also included Quality Assurance tasks, translations, email and chat handling. SKILLS: Spanish language, Microsoft / MS Office, Quality Assurance, Sales and Marketing, Purchasing & Logistics, Language Translation Teaching, Bookkeeping, Employee Relations, Customer Service, Technical Support, Banking & Finance, Fraud & Risk Management, Collections and many others.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Bilingual Team Leader|

Stellar Brand Solutions - May, 2017 to Nov, 2020, Paranaque City, Metro Manila, Philippines

Senior Spanish Claims Coordinator/Spanish Trainer

AMMEX I-Support - Aug, 2016 to Apr, 2017, Pasig City, Metro Manila, Philippines

Bilingual Customer Service Rep./Risk Management

SPi CRM Inc. - Sep, 2015 to Jul, 2016, Pasig City, Metro Manila, Philippines

Bilingual Sales Reservation Specialist

ECE Consulting Group - Aug, 2012 to Apr, 2014, Makati City, Metro Manila, Philippines

Spanish Sales &Telemarketer/Purchaser & Logistics/Quality Assurance

A.P. Moeller MAERSK - Dec, 2009 to Nov, 2012, Pasig City, Metro Manila, Philippines

Team Lead

TELUS International Philippines, Inc. - Dec, 2006 to Nov, 2010, Taguig City, metro Manila, Philippines

Customer Associate/Fraud Analyst

HSBC Electronic Data Processing Phils. Inc. - Sep, 2005 to Nov, 2006, Makati City, Metro Manila, Philippines

Technical Customer Care Representative

ICTSI Asia Pacific Business Services, Inc. - Sep, 2004 to Jul, 2005, Makati City, Metro Manila, Philippines

Bilingual Customer Service Representative

Rainmaker (formerly Q-interaction) - Aug, 2003 to Jul, 2004, Makati City, Metro Manila, Philippines

Admin & Account Executive

EMBASSY OF THE REPUBLIC OF CHILE in Singapore & Thailand - Dec, 1992 to Nov, 2000, Singapore and Thailand

Spanish Teacher

RUAMRUDEE INT'L SCHOOL - Jul, 1988 to Apr, 1990, Colombo, Sri Lanka

EDUCATION HISTORY

Bachelor of Science, Business Management

(1976 - 1977) St. Scholastica's College, Manila, Philippines

Certificate, Computer Programming

(1979 - 1980) Informatica, Palma de Mallorca, Spain

Certificate, Business English

(1980 - 1981) Manchester School of Business, Manchester, United Kingdom