Avisek D.

ABOUT ME

I am a ServiceNow Developer with expertise in several ITSM and ITOM modules. I am a Certified Implementation Specialist in Service Mapping and Discovery. I have in depth knowledge
on various ServiceNow utilities such as:
 Client Scripts, UI Policies, UI Scripts
 Business Rules, Script Includes, Access Control Rules, UI Actions, Workflows,
Service Level Agreements, Email Notifications, Dictionary configurations,
Schedule Jobs
 Service Portal, Content Management System, Homepages, Reports, Surveys,
Social IT (Chat queue configuration)
 Data load using Data Sources, Transform maps
 Service Catalog
 LDAP and SSO Integration and integrations with ServiceNow using
Webservices, Rest API, SOAP
 Discovering CI using Discovery

SKILLS