Rakib R. - Unified Communication and VOIP Engineer (3CX, FreePBX, Mitel, Aastra)

Rakib R.

Unified Communication and VOIP Engineer (3CX, FreePBX, Mitel, Aastra)

Bangladesh | Asia/Dhaka (USD)

Full-time : 30+ hrs/week


VoIP, Unified Communications and Collaboration engineer, and System Engineer with over ten years of experience. I am a hard-working, solution-focused individual whose priority is always customer satisfaction.

I have extensive experience with 3CX/Mitel/Aastra/FreePBX systems, as well as Linux and network administration. I can meet specific customer requirements, from dial plans to Call flow design. I can debug a variety of call connection and quality issues and have the ability to do advanced troubleshooting on these types of problems.

I worked on the Mitel Unified Communication and Collaboration project for Large Government organizations and Private Organizations of Bangladesh with 5000+ users and multiple Nodes, designing the communications infrastructure piece of that system. I have completed 10+ projects, most of those with 100+ users, 10+ SIP & E1 Trunks, Call flow design, Multiple IVRs, ATA/FXS, and FXO for analog telephones on another marketplace within the joining of 2 months.

I am committed to meeting your needs efficiently, effectively, and on schedule.



Manager (ICT)

Riverine Stitchers Ltd. - Dec, 2019 to present, Dhaka

Assistant Manager (Telecom)

Communications Technology Limited - Dec, 2016 to Nov, 2019, Dhaka

Assistant Engineer (Telecom)

Communications Technology Limited - Dec, 2015 to Nov, 2016, Dhaka


MBA, Management

(2020 - 2022) University of Dhaka

B.Sc, Electrical and Electronic Engineering

(2011 - 2016) University of Information Technology and Services