VoIP, Unified Communications and Collaboration engineer, and System Engineer with over ten years of experience. I am a hard-working, solution-focused individual whose priority is always customer satisfaction.
I have extensive experience with 3CX/Mitel/Aastra/FreePBX systems, as well as Linux and network administration. I can meet specific customer requirements, from dial plans to Call flow design. I can debug a variety of call connection and quality issues and have the ability to do advanced troubleshooting on these types of problems.
I worked on the Mitel Unified Communication and Collaboration project for Large Government organizations and Private Organizations of Bangladesh with 5000+ users and multiple Nodes, designing the communications infrastructure piece of that system. I have completed 10+ projects, most of those with 100+ users, 10+ SIP & E1 Trunks, Call flow design, Multiple IVRs, ATA/FXS, and FXO for analog telephones on another marketplace within the joining of 2 months.
I am committed to meeting your needs efficiently, effectively, and on schedule.