Over the last few years working as a freelance customer service representative I have gained a lot of experience, knowledge and skills in dealing with different people regardless of social or academic status. I posses strong organizational and interpersonal skills, great written and verbal command of English and German and I am hard working, honest, helpful, have a friendly attitude, coupled with the ability to listen and guide, and I am able to work independently and efficient. My skills are customer support, customer service on help desk and email as well as translation from English to German and German to English.