I am an expert in Reports Analytics using Microsoft Excel and Google Sheets. I have a solid experience in inbound-outbound telemarketing,sales and collections. I also have worked home-based for a real estate company qualifying leads and setting appointments. Prior to that, I have 14 years of BPO / Contact Center Experience.
I have worked with international clients like PayPal, American Express, T-Mobile, Time Warner Cable and Google. I have performed several roles such as Customer Service Representative,Technical Support Specialist, Quality Lead Supervisor and Business Analyst.
I am very keen to details and a fast learner. I can work in a team or alone with less to no supervision. My experience, skills and attitude are a perfect fit to any business requirement.