I have good command of written and spoken English, Chinese and Malay language and I am fluent in a few chinese dialects such as cantonese, mandarin, hokkien and hakka. I have over 20years of working experience therefore I am knowledgable with the protocol and terminology of various industries, especially (but not limited to) Education, Insurance, Sales and Retail. I am quality-driven, timely yet flexible and very committed to my work and will maintain confidentiality for all process related work and critical details. I will be willing to perform any additional ad hoc tasks that may contribute to the clients benefit and interests.