Charamie Jean H.
Customer Service Representative
Philippines | Asia/Manila (USD)
Part-time:10-30 hrs/week
ABOUT ME
Results-oriented, motivated and experienced professional in sales, customer service and in e-commerce account. Providing helpful information, satisfaction, answering question and responding to customer complaints. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Manage large amounts of incoming calls. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Selling and persuasion skills when it comes to retaining customer in Sales account and has the best communication skills. I have the ability to work with leadership for I was promoted as one of the supervisors in my previous company, consistently earning exemplary scores on my monthly performance.