Charlene L. - Customer Service

Charlene L.

Customer Service

Philippines | Asia/Manila (USD)

$5/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

WORK EXPERIENCE

Sitel | Customer Service Representative
May 2018 – February 2019
Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support. Open and maintain customer accounts by recording account information. Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Sunray Solar | Outbound Sales Representative
April 2019 - April 2020
Home-based. Addressed customer concerns and complaints regarding installations, sales appointments, purchased orders, and billing. Provided customers with product and warranty information. Scheduled sales appointments.

SKILLS