I have 3 years of experience as a Senior Customer Service Specialist assisting US customers and was trained in one of the top call center companies in the Philippines. During my 3 years of stay in that company, i can say that I did my job very well since i have recieved a lot of high scores in Customer Service Satisfaction ratings and client ratings as well. And because of the good ratings i recieved, I was commended for being one of the top agents in our department. All through out of my stay in that company, i was able to acquire the expertise of the essential qualities of a Customer Service. I also have a year of experience on being an Administrative Assistant. As an Administrative Assistant, I pay attention to details and I can understand and follow instructions very well.