Clarinda Besini

Expert CSR, Telemarketer, Appointment Setter, and Transcriber

Philippines | Asia/Manila (USD)

$5/hr
Full-time : 30+ hrs/week

0, Followers

ABOUT ME

Highly skilled customer care representative with over eight years of experience in lead generation, appointment setting, and telemarketing.

Worked as a CSR for a multinational financial company (Western Union) for five years. Handled inbound-outbound customer calls from New Zealand, Australia, Asia-pacific and USA. Awarded Call Center Hero of the year (2013).

Expert transcriber/proofreader with several repeat clients.

Proficient with:
ASANA
Podio
Freedomsoft
Hootsuite
Hubspot
Google (Docs, Spreadsheets, PPT, Calendar)
Salesforce
MS Outlook, MS Word, and Excel
VOIP (CallRail, MightyCall, ZOOM, 3CX Phone)
Expensify
Quickbooks
Lead Generation
Google mapping/census
Netsuite