Darul

ABOUT ME

Ras Al Nassa Trading & Contracting (Jotun Paints). Wakrah, Qatar. May 2004 to Dec 2006
Sales Manager
• Achieving major customer and clients to increasing sales for 5% to 10% per month for the organization.
• General monthly sales reports for senior management.
• Administration and purchase was part of my job.
• General monthly Administration and purchase reports for senior management.
• Generating and Assessing leads to team members.

Spanco Golden Key Solution. Qatar National Bank- In House Mar 2008 and June 2008
Sales Officer – Retail Banking-(Credited Card).
• Achieving customer to sign up for credited cards and join the bank.
• Achieving monthly target given by supervisor.
• Per months’ target was 30 Credit Card.
• I constantly sold up to 45 Credit Card month.
• I constantly opened 100 Salary account for the bank per month.

Vodafone Qatar Q.S.C Jan 2009 to Feb 2010
Customer Care Representative, Call Center
• Deliver world class customer service and build customer satisfaction and loyalty.
• Provide effective and timely resolution of customer inquiries.
• Strive for one-call resolution of customer issues.
• Complete ongoing training to stay abreast of product, service and policy changes.
• Strike a positive and cooperative tone with both customer and co-worker.
• Increase the customer experience by proving information on new products, rate planes, and services through up selling opportunities.

SKILLS