Dawin C.
Customer Service & Sales Expert
Jamaica | America/Jamaica (USD)
$10/hr
Part-time:10-30 hrs/week
Part-time:10-30 hrs/week
0, Followers
ABOUT ME
Solid experience in supervising general operations and allocating tasks and resources to meet campaign objectives. ● Coordination and control of Daily activities for a team. ● Supervision and performance management of up to 15 agents on a team. ● Meet campaign/organizational targets on time and in good order. ● Accustomed to handling multiple tasks and meeting tight deadlines in a fast paced work environment. ● Strong interpersonal skills including Verbal communication, listening skills, Problem-solving, Decision making and Assertiveness. ● Excellent Understanding of NPS (Net Promoter Score) & KPIs (Key Performance Indicator).