Divina Mel Rose B.
Cold Caller/ Virtual Assistant/ Customer Service
Philippines | Asia/Manila (USD)
Part-time:10-30 hrs/week
ABOUT ME
Started Working in the BPO industry in 2011. Handled Sears USA Repair Customer Care for a year. Knowledgeable and Computer Literate, Fluent in English and Dedicated to work.
Also handled Amazon USA placing orders and processing refunds and replacements.
I also have an experience of a homebased account handling Real Estate for California and Jersey Home Solutions for home owners selling houses.
The Latest that I worked for was with AT&T ISM and Directv.
Handled Billing concerns for Cable, Internet Phone and Mobility. Explaining prorated charges and billing breakdown, also porting number and additional lines for mobility.
I want a stable job and play my role as a mother and can provide the needs of my family by working at home, where i can share as well my skills and knowledge to help with your business and contribute to the business by reaching the goal and meeting the needs.