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ABOUT ME Extensive experience in finance, credit and collection, credit card and loan underwriting, global banking and market achieved from an insurance company, real estate firm, and two biggest multinational banks. A team player that’s keen on details who’s adept in call handling, email correspondence, customer service, general admin tasks, data entry, record maintenance, internet research, the use of Windows & Office applications and typing with speed of 45 – 50 wpm. Most recent exposure includes being an Appointment Setter and Virtual Assistant in a Real Estate business.
SKILLS
EMPLOYMENT HISTORY OUTSIDE OF TOOGIT Appointment Setter / General Virtual Assistant Fillmore Real Estate Realtor / SavvyNell Group of Excellent Virtual Assistants (associated with Upwork) -
May, 2019 to present ,
Long Island, NY Senior Specialist I – ATM Monitoring Group (retired)** JP Morgan Chase & Company Global Service Center - Net Plaza Bldg, 31st Street, BGC, Taguig City -
Aug, 2011 to Feb, 2019 ,
Philippines Quality Auditor – Mortgage Default Services, Retail Financing Service JP Morgan Chase & Company Global Service Center - Net Plaza Bldg, 31st Street, BGC, Taguig City -
Apr, 2010 to Aug, 2011 ,
Philippines Account Reconciler – Stock Borrowing and Lending, Intersystem Reconciliation, Global Banking & Markets HSBC Electronic Data Processing Philippines, Inc. - Quezon City -
Mar, 2009 to Apr, 2010 ,
Philippines Underwriter, Credit Underwriting Unit – HSBC Electronic Data Processing Philippines, Inc. - Quezon City -
Aug, 2006 to Mar, 2009 ,
Philippines Credit Card Collection Associate, Collection Department HSBC Electronic Data Processing Philippines, Inc. - Quezon City -
Oct, 2004 to Aug, 2006 ,
Philippines Inbound Call Sales Associate (Dell Computers) – (Nov 17, 2003 – Sept 30, 2004 Ambergris Solutions, Inc. - Ortigas Center, Pasig City -
Oct, 2003 to Aug, 2004 ,
Philippines Admin Manager – Estate Management Department First World Homes Philippines, Inc. - Trafalgar Plaza, Makati City -
Sep, 2002 to Jun, 2003 ,
Philippines Collection and Admin Assistant – Estate Mgt Service Department First World Homes Philippines, Inc. - Trafalgar Plaza, Makati City -
Jun, 2001 to present ,
Philippines Manager, Policy Issue & Underwriting Department - Blue Cross Insurance Phil., Inc. - 8000 Makati Avenue, Makati City -
Dec, 1997 to Mar, 2000 ,
Philippines Manager, Credit & Collection Department Blue Cross Insurance Phil., Inc. - 8000 Makati Avenue, Makati City -
Dec, 1997 to Apr, 1999 ,
Philippines Customer Service Supervisor (book industry) Encyclopaedia Britannica Phils., Inc - Makati City -
Aug, 1995 to Aug, 1998 ,
Philippines Credit & Collection Assistant Conpinco Trading Corporation (a nationwide appliance dealer) - Sta Mesa, Manila -
Aug, 1986 to May, 1995 ,
Philippines Skip Unit In-Charge / Collection Assistant Filinvest Credit Corp. (a financing company) – Makati City -
May, 1978 to Mar, 1984 ,
Philippines Clerk I, Training & Publication Service Department of Social Services & Development - Sampaloc, Manila -
Aug, 1977 to Mar, 1978 ,
Philippines
EDUCATION HISTORY Master in Economics (28 units taken), Economics (1977 - 1978) Polytechnic Univeristy of the Philippines (PUP) Bachelor of Science in Business Administration, Economics (1973 - 1977) University of the City of Manila (Pamantasan ng Lungsod ng Maynila)