Ered - Customer Service and Technical Support Team Leader

Ered

Customer Service and Technical Support Team Leader

Philippines | Asia/Manila (USD)

$10/hr
Part-time:10-30 hrs/week
0, Followers

ABOUT ME

I've been in the Call Center (BPO) Industry for more than 6 years. I have 2 years of experience as a Front Line Representative for a telecommunication company in the US. I have another 2 years of experience as an Escalation Specialist, 1 year of experience as a Team Leader/Supervisor in Customer Service, and another year in Technical Support for a telecommunication company.

SKILLS

  • Customer Service
  • Phone Support
  • Employee Management
  • Performance Management
  • Customer Support
  • Microsoft Excel
  • Microsoft Word

    • EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

    Customer Service Representative

    KGB Philippines - Jun, 2011 to Dec, 2011, Santa Rosa City, Laguna, Philippines

    Customer Service Representative

    Convergys Philippines - Mar, 2012 to Apr, 2014, Santa Rosa City, Laguna, Philippines

    Customer Service Representative

    iQor Philippines - Oct, 2014 to Oct, 2018, Dasmariñas City, Cavite

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