Eugene M.

ABOUT ME

Hello, I am Eugene Mutama. Technical Support Specialist from Kenya with 5+ years of experience in Technical Support, System Administration and IT Services Management. In my years of work, I have worked in different work environments running a range of unique technologies that I have learnt and supported. I do my work with great passion as I love what I do. I also look to keep learning and seeking new knowledge in the current and future trends in technology so as to improve myself I posses Strengths and Skills in the following key areas: -Technical Support/Customer Support -Office 365 Administration and Support -Sophos XG Firewall Administration -SolarWinds ITSM -System/Network Support & Administration -Windows Server/Windows OS/Microsoft Office Support -Windows Active Directory -Microsoft Exchange I would like to find great clients to work with in my key areas and to do my utmost best to leave a lasting effect with my services.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

IT Services Specialist - Kenya Lodges

Serena Hotels - Jan, 2020 to Jan, 2021, Nairobi, Kenya

IT Services Specialist – Head Office and Central Stores (Kenya)

Serena Hotels - Jul, 2012 to Dec, 2019, Nairobi, Kenya

IT Intern

Smoothtel and Data Solutions Ltd - Jan, 2012 to Apr, 2012, Nairobi, Kenya

EDUCATION HISTORY

Bsc, Information Technology

(2008 - 2011) Jomo Kenyatta University of Agriculture and Technology