Country: India | Asia/Kolkata
Availability: Part-time:10-30 hrs/week
Member since: Nov 4, 2018
I am ITIL V3 certified business operations process designer, creator with 12+ years of experience in service management (client management) with IBM. I conduct process reviews (mock audits), business process maturity (BPM),continual process improvement, process transition, managing BAU etc.