Harshika G.

ABOUT ME

I have worked in different profiles like customer service and Human resource profile.I have worked with top notched mnc companies in customer service profile. Mostly I can handle HR recruitment, cv selection work and customer service work efficiently. I used to resolve an average of 350 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume) . I Helped company attain the highest customer service ratings (as determined by external auditors)—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness and commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Tech support advisor II( customer service)

Teleperformance - Aug, 2016 to Aug, 2020, Gurgaon

Technical support associate

Convergys India services - May, 2015 to Nov, 2015, Gurgaon

Assistant manager HR

Gemzindia HR consultants - Jan, 2020 to Feb, 2020, Dwarka Delhi

Customer service associate

IBM Daksh - Jan, 2012 to Jan, 2012, Gurgaon

EDUCATION HISTORY

Bachelor of commerce, Commerce

(2009 - 2012) Periyar University