I have been working for more than a decade with the following job experiences:
- Customer Service Representative (Credit Card Collections) - 2 years
- Customer Service Representative, After Sales (Australian Telecommunications Company) - 2 years
- Email Support (Online Gambling Company) - 2 years
- Market Research Specialist (Online Publishing Company) - 3 years
- Amazon Admin/Email Support/Product Research Specialist/Amazon Listing Copywriter - 2 years (Present)
I'm currently working full time as a Virtual Assistant for a popular brand who has both Amazon and Shopify stores. My tasks are as follows:
- Generate monthly business reports
- Answer Emails from Amazon and Shopify customers (as well as Social Media messages and comments)
- Create keyword-optimized Amazon listing content
- Product Research
- Keyword Research
- Tools used: Viral Launch, Helium10, JungleScout, AMZDataStudio, FBA Calculator, Amazon Seller Central, RefundXray, SellerLegend, Klaviyo, GSUite, Streak, and more.