Howell V.
Freelance Remote IT support
Philippines | Asia/Manila (USD)
Full-time : 30+ hrs/week
ABOUT ME
Hello LinkedIn Network, My name is Howell Villeza. I have my own of a small business entity here in the Philippines. I offer full time Remote Helpdesk Support, Backup Administration, Systems Administration. We are open for a Managed Service Provider partnership or Client Based Projects. I have a strong experience as a Remote Windows System Administrator for the past 4 years. My Team and I am are amenable in shifting schedules and can work during holidays. My team are highly talented people that can work under pressure. My goal is to provide you and the company excellent quality of service to my clients. My personal expertise is to managed, maintain, and configure Windows Servers 2003, 2008, and 2012 (AD, DNS, DHCP, GPO and other roles and features). Desktop support for Windows 7, 8, 10. I can support Backup Appliance, and Office 365 admin support. In addition, with my experience. I can support network issues. I am well experienced in utilizing the following tools: Ticketing Tool: CRM dynamics, Autotask, Connectwise. RMM: Kaseya VSA, Logmein, TeamViewer, Atera RMM, N-able(Solarwinds), Labtech, AEM. Firewalls VPN config: Sonicwall, Forigate. Spam filter: Reflexion(Sophos), Barracuda spam filter, Spam Titan. Network monitoring: PRTG, Uptime Robot. Backup: Veeam, Datto, Barracuda, Storage Craft shadow protect, iBackup, Dell App Azure. AV Endpoints: Symantec, ESET, Webroot. My Global Certifications are: - I am a certified ITIL v3 - Connect Wise Engineer - Microsoft Certified Professional - Microsoft Certified Solutions Associates: Windows Server 2012, - Microsoft Server Virtualization with Windows Server Hyper-V and System Center - Microsoft Certified Solutions Expert: Productivity. - Kaseya Certified Administrator - NSE1 and NSE2 Network Security Associate - Datto Technical Specialist 1 - VMware vSphere 6.7 Foundation Certified - VCP-DCV exam passer Thank you for your time in reading. We are looking forward in working with you and your team!