Having good working experience on both Linux and Windows applications. Worked on many DevOps tools like Jenkins, Docker, Terraform, Kubernetes, and AWS.
Have good knowledge in Terraform.
Performed CI/CD activities using version control tool like GIT, build tools like Jenkins.
Good knowledge in administrating Jenkins, plugin installation, and master/slave builds setup.
Worked on Docker for building the images and creating tars
Having good hands on with Docker containers, Docker file, Docker compose, Docker swarms and Docker Networking.
Created a multi-master cluster also and deployed the applications.
Worked on different AWS services like computing, storage, databases, Infra as a code.
Worked on different AWS services like EC2, Auto Scaling, ELB, VPC, S3, IAM, Cloud formation and Dev tools.
Worked on tools like Terraform for infra provision, Vagrant and worked on Packer for images creation.
Have good knowledge in selenium automation testing.
Worked on continuous monitoring tools like Nagios core.
Good in handling escalations for DDS (Desktop and Desk Side Services).
Team Lead for Desktop and Service Desk Team.
Expertise in resolving desktop/laptop/Mobile issues.
Strong exposure in Desktop support & System Administration.
Major Incident Manager.
Good in handling escalations for DDS (Desktop and Desk Side Services).
Strong exposure in ITIL process (incident management & Service desk)
Knowledge on Microsoft Office 2003/2007/2010/2013/2016.
Chairing conference calls with participants including Service Managers, Technical Support teams, Clients and Third Parties.
Knowledge about Installing, configuring and troubleshooting AD, DHCP, DNS related issue
Ability to learn new technologies with minimal time period and Team Player with excellent communication skills.
Ability to perform and deliver under pressure and deadlines, and to work with a team.