James G.

ABOUT ME

Platinum Dedicated Support Engineer - Oracle + Netsuite



PLATINUM/DEDICATED Support is NetSuite’s highest level of premium support services. It is a DIFFERENTIATED & PREMIUM service where there is a streamlined escalation process, strong focus on delivering alternate solutions, highest executive touchpoints & where there is a more holistic approach to relationship management and customer satisfaction.

Associate Technical Support Engineer - Oracle + Netsuite


I’m part of SuiteCloud Team. SuiteCloud is an Integration Team in NetSuite
Customer Support. The team handles concerns involving NetSuite proprietary APIs and
other means of inbound and outbound integrations from NeSuite to External Systems or
vice versa which includes Web Services, REST, Single-SignOn and ODBC. The team
consists of individuals with development and support background.

SKILLS