My background includes serving as Advanced Technical Support Representative and Email Support Professional both in a Call Center Company. Most recently I work as an Email Support Professional for a satellite radio company and been there for more than 7 years. I answers customer’s billing concern, online account inquiry, Internet Radio issues and do call back if needed.
Previously, I worked within a high-volume customer-support call centers for a major satellite television services provider
I am a happy person and believes that happy people are productive people. I can handle multiple projects in a fast paced environment and have strong organizational, verbal and written communication skills. I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking.