Joanne Marie B.
Customer Support
Philippines | Asia/Manila (USD)
Full-time : 30+ hrs/week
ABOUT ME
Possessing 3 years of hands-on experience in terms of customer support. I have proven ability and skills in making a solid decision based on the company policy and valid information. I developed having good comprehension and listening skills that help to identify and resolve problems efficiently that lead to quality works and customer satisfaction. My passion is to listen and give a hand to others. I keep the customer at the forefront and I am not only here to assist your customer but to help you grow your business by having long-term customer loyalty. I have a result-driven attitude with a sense of urgency and responsibility. I a quick learner and can learn everything about your brand and products to be able to support your customer promptly. DELIVERABLE: - Phone Support - Email Support - Order Tracking - Order Placement - Order Cancellation - Technical Support - Creating Shipping Label - Return and Exchange