Pepe Jr S. - Customer Service Representative

Pepe Jr S.

Customer Service Representative

Philippines | Asia/Manila (USD)

$4/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

Qualified customer service professional with over 5 years of experience in the BPO Industry. Holds a bachelor’s degree in IT. Specialist in a technology-centered company where enormous call center, PC, wireless, Telecom, and Cable Modem experience is important in delivering exceptional customer service and tech support. Good listener, astute problem solver, diagnostic skills, and troubleshooting skills to help customers resolve a range of computer and networking problems. Proficient with various CRM tools. Executive club awardee for achievement delivering great client services and embracing teamwork. “Responsible. Accountable. Professional.”

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer Service Representative (CSR)

Offsourcing Philippines, Inc. (Awesome OS) - Apr, 2013 to Jul, 2014, Davao, Philippines

Technical Support Representative

Synnex-Concentrix Corporation - May, 2012 to Sep, 2013, Davao, Philippines

Customer Service Representative (CSR)

Cyber City Teleservices - Jan, 2012 to Feb, 2012, Davao, Philippines

Customer Service Representative (CSR)

Sutherland Global Services - Jan, 2009 to Aug, 2011, Davao, Philippines

Technical Support Representative

Sutherland Global Services - Dec, 2019 to Dec, 2019, Davao, Philippines

EDUCATION HISTORY

Computer Technology, Computer Hardware/Software

(2005 - 2007) De La Salle John Bosco College

Bachelor of Science in Information Technology, Information Technology

(2016 - 2021) De La Salle John Bosco College