Kemesha

ABOUT ME

I worked within the BPO industry for 3 or more years as Customer Service Consultant and Customer Service Rep where I would multi-task, practice active listening, empathize, resolving customers disputes and satisfying customers needs. I became familiar with the software Oracle and other software's used to contact customer quickly as I'm a fast learner. I worked with Direct tv and AT&T, also with Nordstromrack and Hautelook through chat and email. With my experiences gained this made me an expert in customer service.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer Service Representative

Sutherland Global Services - Sep, 2017 to May, 2018, Kingston, Jamaica

Account Associate

VXI Jamaica Ltd - Mar, 2017 to Sep, 2017, Kingston, Jamaica

EDUCATION HISTORY

High School Diploma , Food and Nutrition

(2009 - 2014) Bridgeport High School