I've been in the BPO industry or Call Center for almost 2yrs now, i've handled Techinical for almost 1year and 3 months for Directv and also cater some billing and upselling for the said account. I've been an Account Specialist for SiriusXM for almost 4 months. We are the one giving some promotional offers for our Customer stay longer as well we also into sales for the said account.