Lara Dominique R. - Customer Support / Chat Support (Gorgias) / Paypal

Lara Dominique R.

Customer Support / Chat Support (Gorgias) / Paypal

Philippines | Asia/Manila (USD)

$4/hr
Full-time : 30+ hrs/week
0, Followers

ABOUT ME

-Shopify Customer Support using Gorgias -PAYPAL manual adding tracking codes -Assist Paypal concerns (refund, cancellation of orders and disputes) -Fulfillment on Shopify -Amazon Fulfillment -Communicates with Supplier ( shipping status, product quality and availability, raising customer concerns, asks the supplier for advice whether to refund or reship the customer's item received) -Managed/trained employees -Assist customer for the status of their order (tracking information) -Monitored Caregivers via JIVE APP.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

VA / Freelancer

WFH - Aug, 2017 to Aug, 2019, Cagayan de Oro City

EDUCATION HISTORY

Bachelor of Science in Pharmacy, Community Pharmacy

(2009 - 2013) Liceo de Cagayan University