Lorraine C.
Customer Support Superstar
Jamaica | America/Jamaica (USD)
Full-time : 30+ hrs/week
ABOUT ME
I am a Customer Service Representative with over 8 years of experience in telephone customer service, including sales, tech support, and customer care. I am familiar with major customer service software, conflict resolution and possess a positive attitude. I aim to use my proven skills to fill the managerial role in your company effectively.
My experience is from the BPO industry, mainly over the phone, and I also have live chat experience. I have also used various applications to effectively assist customers and anticipating learning new tools to help my customers more efficiently.
I value myself as a team player and able to work alone to achieve my company's goals. I look forward to and am excited to start providing high-quality customer service and any other needs where necessary.