Ma. Helen Grace A.

ABOUT ME

I've been in a BPO industry for 10 years and that includes data entry, proofread, outbound/inbound calls, email support and research. I have knowledge in MS Office programs Word, Excel, PowerPoint, Outlook, Google Sheets. I have multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging problems. My usual WPM (words per minute) is 45-55. I am seeking for long term opportunities. I am eager to learn new things. I can certainly handle stress and pressure and I always focus on the job that I'm doing. I certainly enjoy doing repetitive tasks as I am used to it.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Customer Service Representative

Ibex Global, Philippines - May, 2019 to present, Paranaque

Customer Service Representative

Telus International, Inc. - Feb, 2019 to Mar, 2019, Taguig

Email Support Representative

Teleperformance - Mar, 2018 to Feb, 2019, Paranaque

Telemarketer

Teleforce Asia, Inc. - Jun, 2017 to Nov, 2017, Paranaque

Voice Service Associate

American Data Exchange Corporation - Mar, 2014 to May, 2017, Las Pinas

Business Process Associate / Data Entry

American Data Exchange Corporation - Apr, 2009 to Nov, 2013, Las Pinas