Manpreet K.
Competent administrative professional supporting the underwriting process with effective document evaluation, report writing and file management skills. Proficient in issuing quotes, gathering details and reviewing renewal requests.
India | Asia/Kolkata (USD)
Full-time : 30+ hrs/week
ABOUT ME
Data Entry Clerk, 05/2017 to 05/2018
FedEx Ship Centre – Mississauga, ON
• Entered details such as payments, account information and call logs into the computer .
• Copied, logged and scanned supporting documentation.
• Responded to telephone and in-person requests for information.
• Collected and processed payments.
• Submitted and tracked orders.
• Processed daily invoices and billed renewed invoices to clients.
Administration Assistant, 11/2015 to 09/2016
Energy Canada home services – Missisauga, Toronto
• Trained and mentored new sales representatives.
• Resolved customer concerns promptly to maintain satisfaction.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
• Prepared sales contracts.
• Contacted satisfied customers to offer additional services.
• Scheduled weekly inventory pickups and deliveries with vendors.
• Supervised and directed all merchandise and shipment processing.
• Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Sales Representative, 01/2014 to 10/2015
Bell – Toronto, ON
• Presented latest merchandise to prospective buyers.
• Contacted satisfied customers to offer additional services.
• Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.