Marianne

ABOUT ME

I have been in the Call Center Industry for 7 years now. I worked as a customer service consultant for 5 years and got promoted as a subject matter expert for Sales and Service Inbound line of service. I became a Team Leader for Inbound and Chat/Email Support consultants. I am also an expert in taking escalations and complaint management.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Lead Associate

WNS Global Services - Feb, 2017 to present, Alabang, Metro Manila

Customer Service

Teleperformance Baguio - Mar, 2012 to Feb, 2015, Baguio City, Philippines

Executive Consultant

Teletech Philippines - Apr, 2015 to Jan, 2017, Metro Manila

EDUCATION HISTORY

College Graduate , information Technology

(2008 - 2012) Colegio de Dagupan