I have years of experience as a Collection Specialist in a call center setting. I am confident in my skills and abilities that I have obtained over the past few years. I have a background in debt collection, billing, tech support and customer care. I have strong multitasking skills, as I'm able to handle many assignments and projects at the same time. I am a quick learner as I am able to familiarize myself with company policies and protocols for each companies I have been employed with in minimal time. I also have been able to resolve many customer issues, with minimal supervision, within the scope of company polices and regulations. I am a hard worker and a possess a positive attitude both in my professional life and personal life.