Marizon Fe N.

ABOUT ME

I am Customer Service Professional with 11+ years in the BPO industry. I was able to handle inbound, outbound, chat, email and social media management. I also have 3 years experience as an administrative assistant reporting directly to the Site Director and Country Manager of an Australian BPO company, a couple of years experience in the junior and top management team as Quality Analyst, Product Trainer and Operations Manager. Given these skills acquired throughout the years, I will be relevant addition to your team and take the team to the next level of success.

SKILLS

EMPLOYMENT HISTORY OUTSIDE OF TOOGIT

Sales Administrative Assistant (Home-based/Part-Time)

Telco Services Australia - Feb, 2016 to present, Philippines

Technical Support Consultant

Telstra Powered by Teletech - Sep, 2015 to Feb, 2016, Philippines

Operations Manager OIC

TELEPERFORMANCE FHCS INC. - Mar, 2015 to Aug, 2015, Philippines

Lead Trainer

TELEPERFORMANCE FHCS INC. - Mar, 2013 to Apr, 2015, Philippines

Quality Assurance Analyst

TELEPERFORMANCE FHCS INC. - Oct, 2009 to Feb, 2013, Philippines

Team Supervisor OIC

TELEPERFORMANCE FHCS INC. - Mar, 2009 to Sep, 2009, Philippines

Sales and Reservations Agent

TELEPERFORMANCE FHCS INC. - Sep, 2007 to Mar, 2009, Philippines

EDUCATION HISTORY

Bachelor of Science in Business Management Honors Program, Business Management

(2002 - 2006) Ateneo De Naga University